Evaluation of the profile and satisfaction of adolescents with endodontic treatment performed at the reference unit of the city of Camaçari-BA

Abstract

Objective: to evaluate the user profile and level of satisfaction of patients associated with the endodontic treatment of patients treated at the CEO of Camaçari-BA. Material and methods: The study design was cross-sectional, with a population varying from 12 to 20 year old who demanded the service during the period from December 2017 to November 2018 (n=45). Interviews were carried out to identify socio-demographic variables, as well as satisfaction assessment by a validated questionnaire (QASSaB). Statistical analysis of the data was performed, recording the mean and respective standard deviation for the continuous variables and chi-square test (?2 ) for the evaluation of possible associations between categorical variables. Results: participants presented a mean age of 16.8 years (±2.067), with an average family income of R$ 972.00 and majority of females (55.6%). Among the treated teeth, 31.1% were molars, 31.1% premolars and 37.8% canines and incisors, most of which belonged to the upper arch (75.6%). The results showed that in general there was a good degree of user satisfaction with the service, but points of less satisfaction were verified, as was the case of accessibility and resolution. In terms of efficacy, patients attended by specialists reported less discomfort during treatment, but this data was not statistically significant (p=0.391). Conclusions: this study has great value since it is possible to establish comparatives and to carry out adequate planning from the identification of the need points of intervention